Tibor Dőry

Innovation and excellence

Management methods for innovation transformation


Introduction

There is consensus in business and academic circles that innovation is an important factor in competitiveness and that companies that innovate have significantly higher revenues. According to global survey data, companies that spend 40% more on innovation than their peers can expect to earn approximately four times as much revenue from the sale of new products (BCG, 2020). From this seemingly astonishing, almost provocative statement, we can draw the conclusion that it is very worthwhile to spend money on innovation. If this is the case, why don't all companies automatically spend more on innovation inputs? This is a question that many scientists and business leaders have been trying to answer for decades, but it is no easy task. How much a company spends and what it spends on makes a difference. Innovation and its management involve rather complex processes and dynamic cooperation between different actors, which researchers have come to view as a complex system since the 2000s. Particular attention must therefore be paid to how management and owners build and develop the various components of the corporate innovation system.
Carlsson–Magnusson (2019) devoted an entire volume to understanding and presenting the various system elements of innovation management. Each of the following factors plays an important role and fundamentally influences the innovation performance of companies:
  • Context: observation of the external and internal environment, identification of trends, business opportunities, technologies, as well as customer and consumer needs;
  • Direction: includes vision, leadership goals and strategies;
  • Leadership: commitment, long-term focus and communication, incentives, leadership styles and values;
  • Culture: work environment, social environment, values and organisational culture that supports innovation activities;
  • Processes: innovation processes, which include insights gained from observing the environment, customer pain points, idea generation, prioritisation and selection, validation, experimentation, prototype testing, business model development, project incubation, market launch organisation, and innovation project portfolio management;
  • Structure: organisational structure, management methods, roles and responsibilities, internal and external relationships, participation in networks and cooperation with customers, suppliers and partners;
  • Resources: financing, people and time, tools and methods, competencies, intellectual property management and data analysis;
  • Evaluation: innovation indicators, monitoring, evaluation, management reports and feedback, further development of the system.
 
The above list and brief description may seem like a recipe book or a checklist, which we present at the beginning of the volume in all honesty and without any intention to deter. By reviewing the components of the corporate innovation management system, we want to illustrate and communicate the message that achieving market success with a new development, be it an improved or completely new product or service, is a complex undertaking. And that's not even mentioning the important point that we're talking about solutions that are new to our company, or new to the country or the world.
There are many ways to approach a corporate innovation management system, moreover, each person may have a different understanding of it. The complexity of the system is well illustrated by the Indian management parable about the blind men and the elephant, where six blind sages ponder what an elephant is like. Touching its smooth, cylindrical tusks, one of them says that an elephant is like a spear. To the one who touches its knee, the elephant is like a tree trunk. And to the one who touches its ear, the elephant is thin and fluttering, like a fan. The moral of the story is that the elephant is large, and the part being observed matters when drawing conclusions. Like the elephant in the parable, innovation systems are complex, with people and individuals and groups from multiple departments working towards common goals. They consist of constantly changing and evolving subsystems, such as research and development, ecosystem partners, incubators, acceleration programmes or internal corporate capital funds, but also include decision-making systems, process descriptions, organisational capabilities and a number of less visible factors, such as cultural norms and behaviour.
Large global consulting firms, such as Boston Consulting Group (BCG) and PwC, are attempting to translate this kind of systems approach into (large) corporate practice, naturally, for a significant fee. Nevertheless, clients welcome "productised" services, as they themselves learn new things and refine their frameworks during the implementation process. In addition, their more practical wording, as opposed to the academic language of researchers, is probably easier for corporate executives to understand, which also justifies their involvement. What is more, they themselves conduct certain research, the results of which they publish in the form of studies. The aforementioned global report on the "Most Innovative Companies" publishes a list of the world's 50 most innovative companies each year, along with a thematic analysis. BCG's 2020 report published a framework that presents the components of a corporate innovation system. In this context, they examined the sources of innovative ideas, how they interact with members of their ecosystem, how they support innovation, and how they integrate new technologies into their own development programmes. According to the results of the research, companies with strong innovation systems perform all of the above activities at a high level, and their innovation systems are dynamic and respond quickly to changes and emerging needs in order to grow organically while achieving high profits. Another important finding of the study is that, based on benchmarking data, large companies with better innovation systems have outperformed the average by 5-20% over the last three years thanks to product, service and business model innovations (BCG, 2020).
In most large companies, the CEO is the sole decision-maker who influences all elements of the innovation system. Other executives have only partial or functional mandates. That is why it is important to know that top management has a fundamental influence on the success of innovation. A successful innovation journey begins with defining a common language, substantiating the innovation challenge or problem to be solved with facts, and winning over the CEO. Only then can managers decide what problems to focus on solving with their teams. What works well? What are the company's most painful weaknesses? What should be examined thoroughly first? Strategy, processes, talent, incentives, corporate culture, or something else?
One of the main messages of the book is that successful innovation management requires the development of a complex corporate system. It is not enough to formulate an ambitious vision and operate a mature idea management system. Innovation management is about much more than that. We support this statement with the analyses, case studies and management techniques presented in the following chapters, in the hope that the reader will be able to build a system that provides a fertile ground for innovation in their own company, and employ suitably trained and qualified staff to operate it. We are not calling on our readers to embark on a mission impossible or a journey, but rather we will discuss the steps taken by numerous successful companies and the often invisible, hidden factors involved. All of this cannot be found in one place, even if the volumes presenting the tools of innovation management are quite thick. Even if you are familiar with and read these scientific works or practical guides, you can only achieve real innovation success if you become an innovator yourself.
 

Innovation and excellence

Tartalomjegyzék


Kiadó: Akadémiai Kiadó

Online megjelenés éve: 2026

ISBN: 978 963 664 182 5

The aim of the book "Innovation and Excellence" is to inspire and encourage company leaders, managers, and experts to initiate and implement innovation transformations with the help of professional literature and corporate case studies. Another important goal is to help develop the innovation capabilities of small and medium-sized enterprises in particular by sharing simple, proven management methods that can be tested in practice.

The first part of the volume reviews the factors of corporate excellence and success, then highlights the possible sources of innovation, with a focus on the role of users and employees. The empirical section presents a detailed description of the supportive role of the workplace environment and creative working conditions based on corporate case studies (AUDI, BOSCH, MELECS). The volume concludes with a description of selected tested practical methods and management techniques that readers can try out in their own businesses.

Hivatkozás: https://mersz.hu/dory-innovation-and-excellence//

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