Zsuzsa Deli-Gray (ed.)

Cases in Tourism Marketing III

Questions

According to Péter, tourists should be viewed as "guests." What does this mean in practice? How would this perspective change the management of tourism?
Who are the stakeholder groups (stakeholders), and what are their differing interests regarding tourism?
What does it mean that "the role of urban spaces in hospitality is crucial"? How can a public space be designed to be good for both tourists and locals?
Anna, as head of urban development, initially thought tourism "was not her department." Why was this thinking incorrect? How are urban development and tourism connected?
What kind of data might be needed, and how can it be used to prevent overtourism?
What specific solutions did Péter propose for the problems of overtourism? Which one do you consider the most effective?
The example of Barcelona is a recurring motif in the text. What actually happened in Barcelona due to overtourism? What measures were introduced?
Péter proposes idealistic solutions. How realistic do you think these proposals are? What might be the most difficult aspect of implementing them?
The short story features three generations (Péter, Anna, Lilla). How does their relationship with tourism differ? What does this show about generational differences?
What would be the first three measures you would take within the framework of the DMO to manage overtourism? Justify your choices!

Tartalomjegyzék

Kiadó: Akadémiai Kiadó

Online megjelenés éve: 2026

ISBN: 978 963 664 217 4

Marketing Turizmus

The publication of the third volume of Cases in Tourism Marketing is truly welcome news from both an educational and a professional perspective. Through real-world, timely, and thought-provoking cases, this collection helps readers – students and practitioners alike – gain a deeper understanding of the complex world of decision-making in tourism marketing. The case studies not only convey professional knowledge but also develop analytical skills, problem-solving abilities, and critical thinking. One of the volume’s key strengths is its focus on issues that define contemporary tourism, including the role of digitalization, artificial intelligence, destination branding, and stakeholder collaboration in tourism marketing. Long-awaited and highly relevant, this third volume is a worthy continuation of the previous collections and will undoubtedly serve as a valuable resource in higher education in tourism, while also being highly recommended to professionals who enjoy reflecting on challenges and opportunities beyond their own immediate field of expertise.

Tamara Ratz PhD

Director, Centre for International Relations, Kodolányi János University

Head of Tourism Department, Professor of Tourism

It is an honor for me to recommend this volume to everyone who wishes to understand tourism marketing not only in theory, but also through its real business and human dimensions. The worlds of tourism and hospitality have undergone fundamental changes in recent years, which makes case studies based on real market situations, decision-making dilemmas and current challenges especially valuable in supporting both learning and critical thinking. This book provides not only professional knowledge, but also encourages a complex mindset, creative problem-solving and the ability to think in connections — exactly the skills today’s tourism professionals need most. I wholeheartedly recommend this volume to students, educators and tourism professionals alike.

Judit Fodor (Liptai)

Group Director of Sales and Marketing, Danubius Hotels

Hivatkozás: https://mersz.hu/deli-gray-cases-in-toursim-marketing-iii//

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