Tibor Dőry

Innovation and excellence

Management methods for innovation transformation


Table 4. Skills, goals, and practices that promote the utilisation of user knowledge
Capability
Goal
Practice
Short description
Recognition of value
Sensitising the organisation to the innovative use of user knowledge.
Appreciating the value of user knowledge. Understanding users' problems. Ensuring continuous access to users.
Recognising the positive impact of user knowledge on future products. Aligning innovation projects with real user needs to avoid excessive technological solutions. Providing continuous access to user knowledge for developers, as user needs may change during long development cycles.
Acquiring knowledge
Identifying the appropriate user knowledge and ensuring access to it.
Selecting appropriate user profiles. Aligning user knowledge with project phases.
Selecting appropriate user profiles and prioritising user needs at the beginning of the innovation process to ensure that the acquired knowledge leads to the right outcomes. The nature of user knowledge required at different stages of the innovation process changes from general to specific.
Assimilating and transforming knowledge
Analysing and interpreting user knowledge and integrating it into product development.
Translating user knowledge into specifications. Validating design options based on user feedback.
Translating the various forms of tacit user knowledge into design specifications that developers can use. Continuously seeking user feedback at different stages of the innovation process.

Innovation and excellence

Tartalomjegyzék


Kiadó: Akadémiai Kiadó

Online megjelenés éve: 2026

ISBN: 978 963 664 182 5

The aim of the book "Innovation and Excellence" is to inspire and encourage company leaders, managers, and experts to initiate and implement innovation transformations with the help of professional literature and corporate case studies. Another important goal is to help develop the innovation capabilities of small and medium-sized enterprises in particular by sharing simple, proven management methods that can be tested in practice.

The first part of the volume reviews the factors of corporate excellence and success, then highlights the possible sources of innovation, with a focus on the role of users and employees. The empirical section presents a detailed description of the supportive role of the workplace environment and creative working conditions based on corporate case studies (AUDI, BOSCH, MELECS). The volume concludes with a description of selected tested practical methods and management techniques that readers can try out in their own businesses.

Hivatkozás: https://mersz.hu/dory-innovation-and-excellence//

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