2.4.2. Frequently Emerging Enablers and Barriers

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Many researchers addressed the enablers and barriers of ICT inclusion specifically, and the findings are often analogous. Kler (2014) argues that there are three phases to professionally grounded ICT integration from a bottom-up perspective. The first phase includes infrastructural development and mostly some experimenting with the technological tools; however, this experimental phase is not necessarily pedagogically well-grounded (Kler, 2014). The second phase begins when integration becomes pedagogically reasoned for and is aimed at facilitating studying and supporting learners’ educational needs; thus, the focus shifts from experimenting towards professional reasoning (Kler, 2014). The final stage begins when ICT use becomes strategic, and different groups of learners with different educational needs enrolled into different learning programmes (e.g., bilingual education, vocational education) see targeted ICT inclusion aimed at their specific needs.

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Kler (2014) differentiates between teacher and institutional level enablers and barriers. These factors can be organised into pairs, where the enablers and barriers become the two arms of a scale: should the obstacles be overcome and the strengths emphasised, the arms of the scale might reach a delicate balance. Table 4 attempts at organising the enablers and barriers Kler (2014) discusses on both the individual and institutional level. Most hindering factors are preceded by the phrase “lack of”, signalling that removing these obstacles ought to be possible, nevertheless, the corresponding enablers to the barriers should be supported. In some cases, this support seems easy, e.g., easing teacher workload or supporting professional development. However, other barriers require more effort and investment, such as experimenting enough with technology so that one accumulates enough positive experiences. Nevertheless, institutional support can effectively strengthen the individual enablers, much faster than if institutional support were removed from the equation (Kler, 2014).
 

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Table 4 Pairs of Enablers and Barriers of ICT Inclusion on Teacher and Institutional Level
Teacher level
Institutional level
Enabler
Barrier
Enabler
Barrier
positive attitude (willingness to change)
resistance to change
professional development is supported
lack of training & lack of time
ICT competences
lack of competence
accessibility of technology
lack of accessibility of technology
computer self-efficacy
lack of confidence
technical support
lack of technical support
less teaching experience
more, routine-oriented teaching experience
leadership support
lack of leadership support
lighter teacher workload
heavy teacher workload
Note. Based on Kler (2014, pp. 257–265).
 

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From a more practical point of view, discovering what organisational changes took place to successfully integrate technology into their teaching and learning processes, Venezky and Davis (2002) conducted 107 case studies involving schools that focus on ICT integration. The authors detail five areas where change promoted this endeavour (Venezky & Davis, 2002, p. 19):

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  1. curriculum change or enhancement: many of the participating schools launched bilingual, or specific science programmes as well as participate in interdisciplinary projects promoted by ICT involvement;
  2. improved access to learning: in some cases, launching distance or blended educational opportunities enhanced the possibilities of learners to engage in education with the help of “anytime, anywhere” (p. 19) learning solutions;
  3. new (constructivist) teaching and learning methods: techno-inclusive, project-based teaching approaches as well as close mentoring resulted in schools’ integration success;
  4. reform of school organisation: a shift from traditional-hierarchical towards horizontal organisational structures made the inclusion more effective by facilitating easier cooperation;
  5. improved staff support: a typical characteristic of the schools involved in the study is a schoolwide database through which teachers and learners can share materials and products electronically.
 

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To see what further factors can be considered enablers and barriers of integration, Goktas and colleagues (2009) provided a meta-analysis of 18 different studies previously conducted into the barriers and enablers of ICT inclusion and supplemented this initial list through a research project involving three questionnaires (51 deans, 111 teacher educators and 1330 pre-service teachers) and two interview studies (six teacher educators and six pre-service teachers) in the Turkish university context. The enablers and barriers emerging in the literature as well as the additions that originate from the study are summarized in Table 5 (Goktas et al., 2009).
 

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Table 5 Emerging Themes of Enablers and Barriers of Successful ICT Inclusion in the Review of Literature and Empirical Study of Goktas et al., 2019
Origin
Enablers
Barriers
Literature surveyed
  • having technology plans
  • offering in-service training
  • allocation of more budget
  • allocation of specific units and personnel for peer support
  • supporting teacher educators (i.e., incentive payment)
  • decreasing course load of teacher educators
  • designing appropriate course content and instructional programs
  • lack of in-service training
  • lack of appropriate software/materials
  • lack of basic knowledge/skills for ICTs
  • lack of hardware
  • lack of basic knowledge/skills for ICT integration
  • lack of technical support
  • lack of appropriate course content and instructional programs
  • lack of time
  • lack of appropriate administrative support
Empirical study
  • having at least one computer in every classroom
  • having at least one free laboratory in every school of teacher education
  • supporting courses with an appropriate web page
  • offering more ICT-related courses
  • enhancing the motivation of the teacher educators and prospective teachers in regard to using ICTs in their classes
  • designing ICT-related courses based on applicable activities
  • being role models, as teacher educators, for prospective teachers by demonstrating how to use ICTs effectively in teaching
  • crowded classrooms
  • inadequate number of ICT-related courses
  • lack of computers and other presentation equipment in classrooms
  • lack of computer laboratories for use in free time
  • lack of technology plans
  • lack of motivation of the teacher educators concerning the use of ICTs in their classes
  • lack of motivation of the prospective teachers concerning the use of ICTs in their courses and their future classes
  • lack of good role models for prospective teachers
  • lack of successful institutional models for schools of teacher education
Notes. Based on Goktas et al. (2009, pp. 194–199).
 

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Additionally, Venezky and Davis (2002) identified three major barriers to ICT inclusion in their study consisting of 107 individual case studies. In schools purposefully selected because of their high level of integration, the authors identified a subgroup where, based on teacher interviews and surveys, the school staff did not equally favour inclusion. The first one was the lack of supporting staff trainings integrated into the working hours of the staff members. The second was teacher resistance either due to preferred routine teaching styles or negative attitudes towards technology, whilst the third one was the limited infrastructure – especially technical support. This latter means that certain students could not access the necessary devices or reach the online platforms needed for e.g., doing their homework, and thus inclusion mainly centred around the classroom as opposed to being extended and properly integrated into all learning processes. Such strict isolation of in-class and out-of-class use of technology also contradicts the definitions of technology integration and blended learning because the same technology ought to be utilised in- and out-of-class (Simon & Kollárová, 2015) and the material covered also needs to be the same online and on site (Fekete, 2017). If there is no connection between the learning material and the two learning environments (physical classroom and digital classroom), learning is not effective, and technology use is not pedagogically reasoned for (Fekete, 2017; Simon & Kollárová, 2015; Venezky & Davis, 2002).

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As a final example, in a study involving 26 schools over three years to follow-up on the launch of a local, technology-inclusive teaching programme, called Tennessee EdTech, between 2003 and 2006, Lowther and colleagues (2008) identified some further barriers of inclusion. Apart from establishing these likely barriers, possible solutions were also listed with the help of consulting relevant literature to make sure that the project can be launched without these likely barriers removed. Table 6 summarises the main barriers the project mandate holders took into consideration and the solutions proposed to bypass them (Lowther et al., 2008, p. 198).
 

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Table 6 Tennessee EdTech Launch (TnETL)’s Solution to Key Barriers to Technology Integration
Key barriers
TnETL solution
Availability and access to computers
Provision of substantial technology funding to a limited number of schools rather than funding small grants to multiple schools
Availability of curriculum materials
Technology Coach generates/locates curriculum materials for teachers. Lesson plans were cooperatively developed and shared by teachers
Teachers’ beliefs
Technology Coach provided one-on-one support and encouragement to show benefits of technology in the specific context of each teacher
Teachers’ technological and content knowledge
Teachers obtained technology and content knowledge and skills through one-on-one, just-in-time support from the Technology Coach and fellow teachers
Technical, administrative, and peer support
Part-time computer technicians were placed at each school; administrators participated in training and mentorships; teachers supported each other through regular meetings
Note. Lowther et al. (2008, p. 198).
 

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The main aim of the study was to confirm if the TnETL programme resulted in better student achievement compared to control schools (Lowther et al, 2008). It was found that students who participated in the programme performed as well or better than students in the control groups; however, learners in the programme “were significantly more engaged in student-centred learning activities such as experiential, hands-on learning, independent inquiry/research, and cooperative learning” (Lowther et al, 2008, p. 204). This suggests that with long-term and professionally grounded facilitation programmes, learners were not only able to develop their digital competences, the experience resulted in competency (i.e., performance) development, which also signals generally good teacher competencies when instructing these classes.

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Thus, there are several emergent themes of enabling and hindering factors of technology integration, and it can be concluded that individual themes can become either enablers or barriers. For example, institutional background (Drent & Meelissen, 2008; Goktas, 2009) can function as a helping factor if it is supportive and prioritises inclusion but it can become a hurdle if the same integration initiative is not supported by the leadership or stakeholders. For example, during the abrupt change to online education because of the Covid-19 pandemic, even technology expert teachers reported having a very hard time transforming their practices in institutions that did not support the process on leadership levels (Fekete, 2020a). Nevertheless, when considering technology inclusion, it is advisable to carefully outline any factors that could hinder the inclusion effort respective to layers (e.g., software, hardware), levels (e.g., classroom, school, educational context) and people (e.g., instructors, learners) involved in the initiative.
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